What are your hours?
Our business hours are as follows:
– Monday to Friday: 8 AM – 3 PM
– Saturday and Sunday: 9 AM – 3 PM
Please note that we are open daily, 7 days a week. For the most up-to-date hours, we recommend checking our Google Business listing before you visit.
Is there seatings in the store?
Yes, our downtown State College store offers seating for up to 7 people. You can enjoy your visit by comfortably sitting and relaxing while you savor our delicious offerings. Our seating arrangements are designed to accommodate small groups for a cozy dining experience. So, feel free to come in, grab a seat, and enjoy your time at our store!
What payment methods do you accept?
We accept all major credit cards, digital payments, and mobile pay (Apple Pay, Google Pay, Android Pay).
🚫 We do not accept cash, checks, or cryptocurrency.
If you have any questions about payment options, feel free to ask!
How long does it take to get the Refund?
Once we receive your return, please allow us 3-5 business days for your refund to process. Refund amount will be automatically debited to the same form of payment originally used for purchase.
Do you have sugar-free syrups?
Unfortunately, we do not offer sugar-free syrups at the moment. However, you are welcome to ask our barista to adjust the sugar level in your drink to better suit your preference. Just let us know how you would like it, and we’ll be happy to make it just the way you like.
Do you have gluten-free pastries?
We apologize, but at this time, we do not offer gluten-free pastries on our menu.
What types of non-dairy milk are available?
At this time, we only offer oat milk from Oatly as our non-dairy milk option.
What types of dairy milk options are available?
Our current dairy milk options include whole milk. However, we do not carry 2%, skim, or 1% milk at this time. We are constantly evaluating our products based on customer feedback, so please feel free to let us know if there are specific milk options you would like us to consider adding to our offering in the future.
Do you have bagels?
Sorry, we don’t have bagels at this time.
Do you have cupcakes?
No, we do not offer cupcakes at this time.
Do you have croissants?
No, we do not have croissants available at this time. Our current menu does not include croissants, but we offer a variety of other delicious options for you to choose from. Feel free to explore our menu and discover a new favorite item to enjoy!
Do you have half caff?
Yes, we do offer a half caff option. Our half caff coffee blend contains a 50/50 mix of regular and decaffeinated coffee beans, providing a balanced caffeine content for those seeking a milder option. Feel free to ask our baristas about our half caff selection during your next visit!
Do you have decaf?
Yes, we do have decaf espresso available! Enjoy a delicious espresso experience without the jitters.
Do you take phone orders?
No, we do not take orders over the phone. To place an order, please use our convenient online order system at order.chewchewbun.com or pre-order at preorder.chewchewbun.com . This ensures quick and accurate processing of your order. Thank you for understanding.
Do you do custom cake designs?
No, we don’t offer custom cake designs. However, The Cakeshop by Tati does a fantastic job with custom cakes! You can reach them at (814) 359-3072 for your custom cake needs.
If you’re looking for our whole cakes, we have a delicious selection available for preorder at preorder.chewchewbun.com
Is Chew Chew Bun on 3rd party food delivery platforms?
No, Chew Chew Bun is not currently available on any 3rd party food delivery platforms such as Uber Eats, Doordash, or Grubhub. However, we offer our own delivery services and pickup options for your convenience. You can order directly from our website at order.chewchewbun.com
Can I bring my reusable cup?
Yes, you can certainly bring your reusable cup! However, please note that our sizing for drinks will still follow our standard recipe. For instance, iced drinks will be served in a 16 oz cup regardless of the size of your reusable cup. Similarly, hot lattes will be 12 oz, cappuccinos and flat whites will be 8 oz, and cortados will be 4 oz. So feel free to bring your reusable cup, and we will ensure that your drink
How can I pre-order a whole cake?
You can place a preorder online at preorder.chewchewbun.com
The lead time for whole cake orders varies based on the season and our staffing capacity. Currently, we require 7 days of advance notice.
If you have a specific date in mind, we recommend ordering as early as possible to secure your cake.
Will my loyalty program account be deleted for inactivity?
Yes, it is possible for your loyalty program account to be deleted due to inactivity. Accounts that show no activity for a period of 2 years may be subject to deletion as part of our policy to maintain the efficiency and security of our loyalty program and keep our cost down. This process ensures that our database remains up-to-date and only active members are included in our program. If you anticipate being inactive for an extended period, we recommend contacting our customer service team to discuss potential options to keep your account active.
Which loyalty points will be redeemed first?
When redeeming your loyalty points, system will always use the points that will expire the soonest.
How to sign up for loyalty program?
To sign up for the loyalty program through Square, please follow these steps:
1. Visit the link provided in the question: https://profile.squareup.com/merchantportal/8F80APR5RTVGX/loyalty
2. Click on the option to create an account or sign in with your existing Square account credentials.
3. Once logged in, look for a section or button related to loyalty programs on your dashboard.
How to check my loyalty points?
To check your loyalty points on the Square Dashboard, you can follow these steps:
1. Visit the Square Dashboard at https://profile.squareup.com/merchantportal/8F80APR5RTVGX/loyalty .
2. Log in to your account using your credentials.
3. Once logged in, look for the “Loyalty” section on the dashboard. This is where you can view your accumulated points.
4. Click on the Loyalty section to see a breakdown of your points
What rewards can I redeem?
To find out the rewards you can redeem, please visit https://profile.squareup.com/merchantportal/8F80APR5RTVGX/loyalty and navigate to the rewards section. There, you will be able to see the available rewards that you can redeem as part of the loyalty program. If you have any specific questions about the rewards or need further assistance, feel free to reach out to the merchant
When does my loyalty points expire?
Your loyalty points earned will not expire for 1 year from the day they were earned. After 1 year, any remaining points will expire, so we recommend using them before the expiry date to make the most of your loyalty benefits.
How can I use and redeem my loyalty rewards?
To use and redeem your loyalty rewards when completing a transaction on our order website order.chewchewbun.com , simply follow these steps:
1. Add the items you wish to purchase to your cart.
2. Proceed to the checkout page.
3. On the checkout page, you will see an option to apply your rewards or loyalty points.
4. Enter your phone number associated with your loyalty account to access your accrued rewards.
5. The system will then apply the available rewards to your transaction, reducing the total amount due.
Do I earn loyalty point via catering invoice?
No, you do not earn loyalty points for catering orders that go through an invoice. Loyalty points are only earned for in-store or online orders.
Can I transfer my points?
Certainly! If you wish to transfer your loyalty points to another account due to moving away or no longer being a Chew Chew Bun customer, we do allow for such transfers. However, please note that the transfer can only be processed under the condition that the loyalty account you are transferring from will be permanently deleted. This helps us maintain the integrity of our loyalty program and ensures a seamless transfer process for our customers.
How to place an order for catering?
Catering can be placed on preorder.chewchewbun.com directly.
Pickup/Delivery earlier or later
If you require your order to be picked up or delivered outside of our standard fulfillment hours, please contact our customer service team to discuss alternative arrangements. We understand that scheduling needs can vary, and we will do our best to accommodate your request. Simply get in touch with us, and we’ll work with you to arrange a suitable time for pickup or delivery that meets your. https://www.chewchewbun.com/contact/
How to check Gift Card Balance?
For physical gift cards:
For digital gift cards:
How do you reload gift cards?
To reload a physical or digital gift card:
MON – FRI 8 AM – 3 PM
SAT & SUN 9 AM – 3 PM
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