• It’s pretty limited

• Only 200 will be produced per location

• Access to black card perks

• Use in any Chew Chew Bun current & future locations

• Zero fees or membership

• Join the priority email list group to pre-order the newly launched merchandise.

• Get a free drink when you reload your card with $100 or more. **

• Enjoy a complimentary birthday drink and a slice of cake of your choice on your birthday month! **

• Bonus points on the initial load (one time)

• Special event invitation **

• 10% discount on non-food café merch **

• Eligible for future new perks. You will have access to additional rewards and benefits that were unavailable previously.

• Participate in our weekly receipt drawing for a chance to win free loyalty points!

** Physical card must be present or used as payment at check-out

1. $100 initial load, then a minimum of $25 to reload.

2. One per person per loyalty account, only 1 black card can be registered/linked to the loyalty account holder.

3. You must verify your loyalty account information when you click continue.

4. Please no reservation for others

1. How do I get my Black Card?
    After reserving your Black Card online, you must pick it up at our downtown State College store within seven days. 
2. When can I pick up my Black Card?
   Once you have successfully reserved your black card, you may pickup at any location during our business hours. (It may take up to 4 hours for the reservation enter into our system)
3. What if I don’t pick up my Black Card within 7 days?
   I’m sorry to inform you that your black card reservation will be opened up and made available to people on the waitlist.
4. Can I reserve a Black Card for someone else?
   No, Black Cards are limited to one per person and linked to a single loyalty account. You cannot reserve or purchase a card for someone else.
   
5. What is the initial load amount of the Black Card?
   The Black Card requires an initial load of $100. After that, you can reload the card with a minimum of $25.
6. Can I use my Black Card at any location?
   Yes! The Black Card can be used at any Chew Chew Bun location, now and in the future.
7. When can I start using my Black Card?
   Right after you pick up your black card in-store.
8. How do I use my Black Card at checkout?
   You must present the physical Black Card at checkout to redeem perks and discounts. Using the card number or PIN on your phone is not acceptable.
9. Do the perks or rewards expire?
   Perks such as bonus points and birthday rewards must be used within their specified time frames, but the Black Card balance does not expire.
10. What happens if I lose my Black Card?
    Unfortunately, Chew Chew Bun is not responsible for lost, stolen, or damaged Black Cards. Once issued, Black Cards cannot be replaced or reproduced.
11. Can I transfer my Black Card to someone else?
    No, the Black Card is non-transferable and can only be used by the person who registered it to their loyalty account.
12. How do I check my Black Card balance?
    You can check your Black Card balance through your loyalty account online, by scanning the QR code on the back of the card, or by asking at the register in-store.
13. Are there any fees for using the Black Card?
    No, there are no fees for maintaining or using the Black Card. The balance does not expire.
14. Can I get a refund for my Black Card balance?
    No, Black Card balances are non-refundable and cannot be exchanged for cash.
15. How does the weekly receipt drawing work?
    Each week, we will run the random drawing to select a winner from the transactions made by the black cardholder. The payment must be made using a gift card from participating locations. The winner will receive free loyalty points based on how many transactions made using black card that week.
16. When can I pick up my birthday drink & a slice of cake?
    Only one redemption is allowed during your birthday month.
17. How does the weekly drawing work?
    We will select a winner from our loyal customers who own a BLACK CARD and have purchased using the card during the week (Sunday – Saturday). The winner will receive complimentary loyalty points, based on how often the Black Card Gift Card has been used as payment.